Resources / Running the business
PDF · Template (.docx)
Client Update Message Templates
Plain, factual client update templates for every stage of a file, with the lines to leave out.
What is inside
- Templates for welcome, document requests, mailings and responses
- A send-when table with what each update must not include
- A rule set that keeps sensitive data out of every message
Who it is for: Credit repair business owners and staff who send status updates to their own clients.
Questions
Can I send these by text?
Keep the portal as the record. If you also text, keep texts to scheduling notices, and check your state's rules and your carrier's rules with counsel.
Should I send an update for every bureau response?
Yes. A short, plain update each time a response arrives gives the client a record and removes guesswork.
SCAIL is software and does not repair credit or promise results. Educational information, not legal advice. Laws change; verify with counsel.