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Resource library · 56 resources

Run a tighter credit repair business. Start with one page.

Checklists, decoders, SOPs, templates and calculators written for credit repair business owners. Every one is built around accuracy, documentation and compliance. Find one, then comment its keyword on Instagram and we send it to you.

56 of 56 resources

Metro 2 and reporting

Metro 2 Field Cheat Sheet

A plain-language map of the Metro 2 fields that decide what a tradeline says, and where they should agree.

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Comment METRO2 on @scailapp or DM us METRO2
Metro 2 and reporting

Account Status Codes Decoder

Read any tradeline's status in seconds, and know which fields must agree with it before you send a letter.

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Comment CODES on @scailapp or DM us CODES
Metro 2 and reporting

Payment Rating and 24-Month History Decoder

How Payment Rating and the 24-month Payment History Profile should match, and where they disagree.

PDF
Comment HISTORY on @scailapp or DM us HISTORY
Metro 2 and reporting

Compliance Condition Codes Guide (XB, XC, XH and more)

What the compliance condition codes (XB, XC, XH and more) signal, and when a missing or stale code is the problem.

PDF
Comment XBCODE on @scailapp or DM us XBCODE
Metro 2 and reporting

Date of First Delinquency and Re-Aging Red Flags

How to spot a Date of First Delinquency that moved, and the re-aging pattern to flag for verification.

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Comment REAGE on @scailapp or DM us REAGE
Metro 2 and reporting

Charge-Off vs Collection Reporting Matrix

Which fields should differ between a charge-off and a collection account, and where the report contradicts itself.

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Comment CHARGEOFF on @scailapp or DM us CHARGEOFF
Metro 2 and reporting

Federal Student Loan and Servicer Reporting Error Checklist

A checklist for student loan tradelines whose servicer status, balance or history contradict each other.

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Comment STUDENT on @scailapp or DM us STUDENT
Metro 2 and reporting

Bankruptcy Reporting Accuracy Checklist

A checklist for bankruptcy tradelines: the filing date, chapter, discharge and account statuses that must agree.

PDF
Comment BKCHECK on @scailapp or DM us BKCHECK
Laws and compliance

FCRA Section Map for Owners (604, 605, 605B, 609, 611, 623)

A plain-English map of the FCRA sections credit repair owners use most, with what each one does in practice.

PDF
Comment FCRAMAP on @scailapp or DM us FCRAMAP
Laws and compliance

605(b) Identity-Theft Block: When It Applies and When It Doesn't

Know exactly when a 605(b) block applies, what the bureau needs, and why misuse is fraud.

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Comment IDTHEFT on @scailapp or DM us IDTHEFT
Laws and compliance

Section 609: Myth vs Reality

Separate what Section 609 actually gives consumers from the myths circulating online.

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Comment SEC609 on @scailapp or DM us SEC609
Laws and compliance

CROA Compliance Checklist

A working checklist of what CROA requires before, during and after you sign a client.

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Comment CROA on @scailapp or DM us CROA
Laws and compliance

TSR Advance-Fee Rule for Phone Sales

Understand the TSR advance-fee ban for credit repair sold by phone, and how it changes billing.

PDF
Comment TSR on @scailapp or DM us TSR
Laws and compliance

State Registration and Bonding Tracker

A fill-in tracker for state registration, bond and renewal requirements, with a verification process.

PDFTemplate (.docx)
Comment BONDING on @scailapp or DM us BONDING
Laws and compliance

Required Disclosures and Cancellation Notice Checklist

A step-by-step checklist for the CROA disclosure, the written contract and the Notice of Cancellation.

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Comment DISCLOSE on @scailapp or DM us DISCLOSE
Laws and compliance

FDCPA Validation vs FCRA Dispute

Learn the difference between a validation request to a collector and a dispute with a bureau.

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Comment VALIDATE on @scailapp or DM us VALIDATE
Laws and compliance

Reg F Quick Guide for Owners

A short guide to Regulation F's debt collection rules and what they mean for you and your clients.

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Comment REGF on @scailapp or DM us REGF
Laws and compliance

Credit Repair Advertising Do's and Don'ts

A practical review list for ads, posts, landing pages and testimonials that credit repair businesses publish.

PDF
Comment ADRULES on @scailapp or DM us ADRULES
Dispute operations

Round 1 to 3 Dispute Workflow SOP

A documented three-round dispute rhythm with checkpoints, so every round stays truthful and traceable.

PDFCarouselTemplate (.docx)
Comment ROUND1 on @scailapp or DM us ROUND1
Dispute operations

Bureau Response Decoder: What to Do After Verified, Updated, Deleted or Frivolous

What each bureau response label usually means, and the next step that matches it.

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Comment RESPONSES on @scailapp or DM us RESPONSES
Dispute operations

Method of Verification Request Guide

How and when to request the method of verification, and what to do with the answer.

PDFCarouselTemplate (.docx)
Comment MOV on @scailapp or DM us MOV
Dispute operations

Direct Furnisher Dispute Guide (Section 623)

How to dispute an item directly with the furnisher under Section 623, step by step.

PDFTemplate (.docx)
Comment FURNISHER on @scailapp or DM us FURNISHER
Dispute operations

Inquiry Dispute Playbook: Authorized vs Unauthorized

Sort hard inquiries into authorized and unauthorized, then dispute only those with no permissible purpose.

PDFTemplate (.docx)
Comment INQUIRIES on @scailapp or DM us INQUIRIES
Dispute operations

Personal Information Cleanup Checklist

A checklist for correcting wrong or outdated personal details on a report, with no identity shortcuts.

PDF
Comment PIICLEAN on @scailapp or DM us PIICLEAN
Dispute operations

Mixed File and Duplicate Account Checklist

Spot mixed files and duplicate accounts, then dispute each one with proof and no identity shortcuts.

PDF
Comment MIXEDFILE on @scailapp or DM us MIXEDFILE
Dispute operations

Certified Mail Tracking Log

A tracking template for every dispute letter: mailed, delivered, the 30- and 45-day dates, and the response.

PDFTemplate (.docx)
Comment MAILLOG on @scailapp or DM us MAILLOG
Dispute operations

30/45-Day Dispute Investigation Timeline Calculator

How to read a 30- and 45-day dispute deadline, and why the delivery date is the right starting point.

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Comment TIMELINE on @scailapp or DM us TIMELINE
Dispute operations

CFPB Complaint Step-by-Step

How a consumer files a CFPB complaint about a credit reporting problem, and how owners can help safely.

PDF
Comment CFPB on @scailapp or DM us CFPB
Running the business

Client Onboarding Checklist

A step-by-step intake checklist from signed agreement to the first dispute batch, built for owner-run files.

PDFCarouselTemplate (.docx)
Comment ONBOARD on @scailapp or DM us ONBOARD
Running the business

First 10 Clients Game Plan

An eight-week activity plan for building your client pipeline, with a compliance step attached to each week.

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Comment FIRST10 on @scailapp or DM us FIRST10
Running the business

Pricing Model Comparison: Monthly vs Pay-Per-Delete

How monthly service fees and pay-per-delete pricing differ legally, and the questions to take to counsel.

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Comment PRICING on @scailapp or DM us PRICING
Running the business

Compliant Consultation Call Script

A consultation framework that discloses consumer rights and states what you cannot promise, for owners to adapt.

PDFTemplate (.docx)
Comment CONSULT on @scailapp or DM us CONSULT
Running the business

Objection Handling Sheet

Honest answers to the objections prospects raise, with the promises you must never make.

PDFCarouselTemplate (.docx)
Comment OBJECTIONS on @scailapp or DM us OBJECTIONS
Running the business

Referral Partner Kit for Lenders, Realtors and Auto Dealers

A one-page partner kit for lenders, realtors and auto dealers, with the RESPA rules flagged before you start.

PDFTemplate (.docx)
Comment PARTNERS on @scailapp or DM us PARTNERS
Running the business

Client Update Message Templates

Plain, factual client update templates for every stage of a file, with the lines to leave out.

PDFTemplate (.docx)
Comment TEMPLATE on @scailapp or DM us TEMPLATE
Running the business

FTC-Compliant Review Request Templates

Review request templates that follow the FTC endorsement and fake-review rules, with the do-not list.

PDFTemplate (.docx)
Comment REVIEWS on @scailapp or DM us REVIEWS
Running the business

Owner KPI Scorecard

Ten operating measures for a credit repair business, how each is defined and how to read it.

PDFCalculator
Comment KPI on @scailapp or DM us KPI
Running the business

Hiring Your First Dispute Specialist SOP

A standard operating procedure for hiring, screening, classifying and training your first dispute specialist.

PDFTemplate (.docx)
Comment HIRING on @scailapp or DM us HIRING
Software and SCAIL

Credit Repair Cloud to SCAIL Migration Guide

Move a Credit Repair Cloud book into SCAIL: export prep, what moves, QA checks and a clean cut-over.

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Comment CRCMOVE on @scailapp or DM us CRCMOVE
Software and SCAIL

DisputeFox to SCAIL Migration Guide

Move a DisputeFox book into SCAIL: which exports to pull, how statuses map, and a safe cut-over.

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Comment DFMOVE on @scailapp or DM us DFMOVE
Software and SCAIL

Client Import Field Map

Which export column lands in which SCAIL client field, and what the importer does with each one.

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Comment IMPORTMAP on @scailapp or DM us IMPORTMAP
Software and SCAIL

Manual Dispute Time-Cost Calculator

Estimate the monthly hours and cost your team spends on manual dispute letters, with the assumptions shown.

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Comment HOURS on @scailapp or DM us HOURS
Software and SCAIL

Credit Repair Software Buyer's Checklist

Neutral questions to put to any credit repair software vendor before you sign, with a checkbox for each.

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Comment BUYERS on @scailapp or DM us BUYERS
Software and SCAIL

SCAIL Setup-in-a-Day Checklist

An ordered setup plan in eight one-hour blocks, from owner login to first portal access.

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Comment SETUP on @scailapp or DM us SETUP
Software and SCAIL

Halo AI: 25 Owner Use Cases

Twenty-five concrete ways a credit repair owner can put Halo, SCAIL's AI assistant, to work.

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Comment HALO on @scailapp or DM us HALO
Software and SCAIL

Automation Recipes: Onboarding, Rounds and Billing Reminders

Trigger, action and check recipes for onboarding, rounds and billing reminders, at workflow level.

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Comment AUTOMATE on @scailapp or DM us AUTOMATE
Client education

Utilization Explained (with a Calculator)

Learn what credit utilization is, how to read it per card and overall, and what to do with your numbers.

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Comment UTIL on @scailapp or DM us UTIL
Client education

The 5 Score Factors

Learn the five factors credit scores are built from, how much each generally weighs, and where to look first.

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Comment FACTORS on @scailapp or DM us FACTORS
Client education

How Long Items Stay on a Credit Report

Learn how long common items generally stay on a credit report and what starts each clock.

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Comment HOWLONG on @scailapp or DM us HOWLONG
Client education

Goodwill Letter Guide

Learn when a goodwill letter may make sense and how to write a polite request to a creditor.

PDFTemplate (.docx)
Comment GOODWILL on @scailapp or DM us GOODWILL
Client education

Building Credit: Secured Cards and Credit-Builder Loans

Learn how secured cards and credit-builder loans work, and what to check before you sign up for one.

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Comment BUILD on @scailapp or DM us BUILD
Client education

Mortgage Readiness Checklist

A plain checklist of documents, report checks and habits to review before you apply for a mortgage.

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Comment MORTGAGE on @scailapp or DM us MORTGAGE
Client education

Rapid Rescore Explained

Learn what a rapid rescore is, who can order one, and why it reflects only documented changes.

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Comment RESCORE on @scailapp or DM us RESCORE
Client education

Debt Validation and Pay-for-Delete: What's Real

What debt validation can do, what pay-for-delete is, and why neither one is a sure result.

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Comment PAYDELETE on @scailapp or DM us PAYDELETE
Software and SCAIL

Live Demo Webinar Prep Sheet

What to bring to the weekly live demo: your numbers, five questions and a plan for the 30-day trial.

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Comment WEBINAR on @scailapp or DM us WEBINAR
Running the business

Credit Repair Website Launch Checklist

A pre-launch checklist for a credit repair website: required pages, disclosures, forms, claims and speed.

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Comment WEBSITE on @scailapp or DM us WEBSITE

Software that runs the process these pages describe

SCAIL is software for credit repair business owners: client portal, dispute workflow, mail, billing and Halo, our AI assistant. Try it for 30 days.

SCAIL is software. We do not repair credit for consumers and we do not promise results. Educational information, not legal advice. Laws change; verify with counsel.