Resources / Running the business
PDF · Template (.docx)
Compliant Consultation Call Script
A consultation framework that discloses consumer rights and states what you cannot promise, for owners to adapt.
What is inside
- An opening that states what you do and what you cannot do
- The consumer rights to state on every call, with citations
- Words to avoid, a closing sequence and a call record checklist
Who it is for: Credit repair business owners who run their own consultation calls and want a compliant framework.
Questions
Is this script a SCAIL service?
No. It is a template for credit repair business owners to adapt for their own consultations. SCAIL does not run calls for you.
Can I read it word for word?
It is a framework. Counsel should approve your final wording so it matches your state's rules.
What if a consumer asks for a result?
Say plainly that no one can promise a result, explain what the process involves, and point to the written agreement.
SCAIL is software and does not repair credit or promise results. Educational information, not legal advice. Laws change; verify with counsel.