Resources / Running the business
PDF · Carousel · Template (.docx)
Objection Handling Sheet
Honest answers to the objections prospects raise, with the promises you must never make.
What is inside
- Nine common objections with honest answers you can adapt
- A cancellation reply template and a list of phrases to avoid
- How to log objections so the sheet improves each month
Who it is for: Credit repair business owners and staff answering prospect questions on calls, in chat and in follow-up.
Preview of the Instagram carousel for this resource.
Questions
Should I answer every objection the same way?
Use the same honest answer each time, adapted to the facts of the file. Consistency protects you and your client.
What if the prospect asks for a promise of results?
Say plainly that no one can promise results, then explain what the process involves and what the written agreement covers.
SCAIL is software and does not repair credit or promise results. Educational information, not legal advice. Laws change; verify with counsel.